Situated near Nan River and in the business center, 16-floor Topland Hotel commands the panorama of the river and the heart of Phitsanulok city. The hotel complex also harbors a department store of more than 10,000 square meters plus a parking lot that can house over 500 cars. The hotel's 253 keycard-operated accommodation spaces comprises 192 Superior Rooms, 46 Deluxe Rooms, 9 Business Suites, 5 Executive Suites, and 1 Royal Suite. A close-circuit security camera system is operated on all floors to ensure safety.

To complete a pleasurable stay, Topland Hotel provides a variety of food and entertainment services ranging from a Chinese restaurant, CAFE Royal International Dining Room, Black Canyon Restaurant, Lobby Lounge, Karaoke rooms, a discotheque, a snooker room, a swimming pool with food and drink services, to services for the Internet, plane tickets sales, seminar rooms, and the latest international standard spa.

Having the advantages of being near the city's administrative center and being easily accessible (15 minutes from Phitsanulok Airport, and 5 minutes from Phitsanulok Train Station and Bus Terminal), Topland Hotel is ideal for 5-10 minutes walking trips to explore Phitsanulok attractions: Phrasriratanamahatartworamahawiharn Temple, The ancient underground Chan Palace, Chom Nan Park, Folk Museum, King Naresuan the Great Shrine, and the riverside Night Bazaar. Phitsanulok's nightlife can be conveniently explored via tricycle tours that are in operation daily in front of the hotel.